Qatar Airways has ranked top as the World’s Best Airline at the SKYTRAX 2017 World Airline Awards for the fourth time, based on votes by travellers across the world in the annual passenger survey. The Doha based airline and Oneworld member airline has also won major awards for the World’s Best Business Class, the World’s Best First Class Lounge and the Best Airline in the Middle East.
Singapore Airlines ranked second in the world and also received awards for Best Airline in Asia, World’s Best Business Class seat and Best Premium Economy Onboard Catering.
19.87 million eligible survey entries were counted in the final results and 105 nationalities participated from August 2016 to May 2017. The survey covered 325 airlines from the largest international airlines to smaller domestic carriers, measuring Quality standards for 41 KPIs across front-line product and service factors in the Airport and Onboard environments.