Saudia has launched a Travel Companion digital platform powered by advanced artificial intelligence, as part of a two-year plan to revolutionise the travel industry by embracing digital innovations. Developed in collaboration with Accenture, Saudia’s Travel Companion will change how travellers interact with the airline.
The Travel Companion offers personalised and tailored solutions to meet individual preferences and needs, providing search results from trusted and authenticated sources and utilises image-supported responses. This comprehensive, one-stop platform will allow users to book concierge services such as hotels, transportation including various train companies, restaurants, activities, and attractions.
Saudia will introduce additional features in the future. They include voice command and digital payment solutions. The app is accessible via a telecom e-SIM enabled by Saudia. Users can enjoy global access without relying on other internet providers. Users can purchase data packages for additional applications.
His Excellency Engr. Ibrahim Al-Omar, Director General of Saudia Group said, “We are thrilled to introduce the Travel Companion, a game-changer in the airline industry that will revolutionize the digital travel experience. This platform, resulting from our ongoing collaboration with Accenture, signifies our forward-looking approach to providing guests with unparalleled convenience and flexibility.”
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