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Changi loses Skytrax Best Airport in The World Title to Hamad International Airport

Hamad International Airport (HIA photo)
Hamad International Airport (HIA photo)

Qatar’s Hamad International Airport in Doha has been awarded Best Airport in the World title at the Skytrax World Airport Awards 2021 taking the eight-consecutive-year title from Singapore’s Changi Airport. Hamad International Airport was also awarded Best Airport in the Middle East, Best Airport 25 to 35 million Passengers, Best Airport Staff in the Middle East and Covid-19 Airport Excellence.

With the global health crisis, Hamad International Airport accommodated the changing needs of travellers. Sanitisation measures were increased. Advance technological solutions for contactless services at key passenger touchpoints were retrofitted and implemented. These included self-check-in, self bag drop and terminal elevators. It implemented its home-grown automated facial detection system to ensure the wearing of masks for all its staff. HIA uses its Smart Screening Helmets for contactless temperature measurement and autonomous disinfectant robots that emitting concentrated UV light in high passenger flow areas to protect the airport environment.

Qatar is preparing to welcome thousands of visitors during the FIFA World Cup Qatar 2022. The Official Airport Partner is ready to create memorable experiences for football fans around the world. It will host fan activations across its terminal and ensure seamless connectivity through the airport. The first phase of the airport’s expansion will boost its capacity to accommodate 58 million passengers annually by the FIFA World Cup Qatar 2022. The second phase will commence after the world cup and will serve 60 million passengers annually.

Qatar Airways Named Airline of The Year in AirlineRatings Airline of the Year Awards

Qatar Airways has been named Airline of the Year in AirlineRatings’ Airline of the Year awards. It was also named Best Business Class, Best Middle East Airline and Best Catering. This is the third consecutive year the airline has achieved the Best Business Class accolade for its Qsuite product.

The AirlineRatings ‘Airline of the Year’ award acknowledges the best in aviation, with a focus on product innovation, good route network and overall safety. All AirlineRatings awards are given based on strict assessment criteria put together by industry professionals with extensive expertise and experience in the aviation field.

Qsuite, a patented Qatar Airways product, offers a First Class experience in the Business Class cabin. Qsuite features the industry’s first-ever double bed in Business Class, as well as privacy panels that stow away, allowing passengers in adjoining seats to create their own private room, a first of its kind in the industry.

“Receiving the 2021 Airline of the Year, Best Middle East Airline, Best Catering and Best Business Class awards by AirlineRatings is particularly special for Qatar Airways. Over the past 16 months, the aviation industry has witnessed some of its darkest days, but Qatar Airways has continued to operate and stand by our passengers despite many other airlines halting operations due the pandemic. Qatar Airways continues to reach new heights and set industry standards that deliver unrivaled passenger experience because it is in our DNA to do everything with excellence. Our commitment is to provide the highest possible level of health and safety standards both on the ground and in the air, with 5-star service at the core of our business.”

His Excellency Mr. Akbar Al Baker, Qatar Airways Group Chief Executive
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